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For most gardens, a professional deep clean every 12 to 18 months keeps the lawn looking and performing as it should. If you have dogs, or the lawn is shaded and under trees, every 6 to 12 months is more realistic. Light brushing between visits helps, but it won't lift compacted pile or shift algae.

No — and used at the wrong pressure it can do real damage. Jet washing displaces the sand infill that supports the fibres and can separate the backing at the seams. It cleans the surface while leaving the debris that matters sitting deeper in the pile.

Yes. Most artificial lawns fail because compacted infill and trapped debris cause the fibres to wear and split, not because the material simply expires. Keeping the pile lifted and the infill topped up is the single biggest factor in getting a full lifespan out of an installation.

The treatments we use are chosen to be safe once dry, and we'll tell you how long to keep the lawn clear on the day — usually a couple of hours. If you'd prefer us to avoid a particular product, say so when you book.

We'll tell you honestly. Lifted seams, loose edges and small damaged sections are usually fixable and much cheaper than replacement. If a lawn genuinely is at the end of its life, we'll say that too rather than take payment for a clean that won't help.

A typical domestic lawn takes between one and a half and three hours depending on size and condition. Larger lawns in Cobham and Oxshott can take most of a day.